Privacy Policy

Introduction

Stack Digital LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website
• Request a quote or consultation
• Engage with our services

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and requests
• Improve our website and services
• Send you updates and marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@stackdigital.com

SMS / text messaging

When you opt in to receive text messages (SMS/MMS) from Stack Digital, we collect your mobile phone number and your consent to be contacted. We use this information solely to send you the messages you signed up for, such as appointment scheduling, confirmations and reminders, account or service notifications, responses to your inquiries, and periodic offers about our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third parties. We do not sell, rent, or share your mobile phone number or text messaging consent with anyone, and this information is excluded from all other categories of data sharing described in this Privacy Policy. Phone numbers and consent may be shared only with the communications providers that operate the messaging service on our behalf, strictly for the purpose of delivering the messages you requested.

You can opt out at any time by replying STOP to any message, or reply HELP for help. Message and data rates may apply and message frequency varies. For full details, see our SMS Terms & Conditions.

Google user data

Our MeridianOS platform lets business administrators connect a Google Business Profile using Google sign-in. When an administrator authorizes this connection, we access the following Google user data through Google's Business Profile APIs: the email address of the authorizing Google account, the list of business accounts and locations that account manages, and the reviews on the selected business location, including reviewer names, star ratings, review text, and existing reply text.

We use this data solely to provide the review management features the administrator has enabled: displaying reviews in their dashboard, posting replies they write or approve, posting automated replies according to rules they configure, and sending them notifications about new reviews. When AI-generated replies are enabled, the reviewer's first name, star rating, and review text are sent to our AI text provider to draft the reply. Google user data is never sold, never used for advertising, and never shared with any other third party.

Connection credentials and synced review data are stored securely and retained only while the connection is active. Administrators can disconnect their Google Business Profile at any time from their dashboard, which removes the stored credentials, or revoke access from their Google Account permissions page. To request deletion of previously synced review data, contact us at support@stackdigital.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.